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Special Orders
We welcome the opportunity to quote special orders. Once a special order is placed into production it is NON CANCELABLE
due to the nature of the order. Special sizes cannot be put into regular inventory.
Freight
Prices do not include freight charges. All merchandise will be shipped by the fastest most economical method possible.
In most cases we use UPS, USPS and Fed Ex Ground. If economically feasible we will use our own truck service to save
shipping costs unless specified by the buyer.
Returned Checks
If a check is returned for any reason a charge of $30 will be added to the invoice. All future orders will be placed on a COD basis until credit can be established. A subsequent 2% service charge per month will be added to the account.
Returns
We want your experience with Robey's Fabrics and Wholesale Pillow Inserts to be as hassle free as possible. However all returns much have a RM\# clearly printed on all boxes returned to us. All returns must be received at our warehouse within 10 calendar days after the issuance of the RM\#. Signs of tampering or wear will NOT be allowed for return or exchange. A 15% restocking fee may be applied. No special orders or custom sizes maybe returned.
Damaged of Loss Claims
All products are carefully packed and have passed numerous quality control checks before shipping.
Damaged shipments should be reported to your carrier. All claims for damage or losses to your shipments
must be made with the carrier. Please keep all packaging material for carrier inspection.
Claims for shortage or damaged items must be made within 5 business days
after receipt of merchandise.
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Robey's Fabrics Inc. Security Statement
Robey's Fabrics Inc. understands your concerns regarding Internet
security. Robey's Fabrics Inc. secure software encrypts all of your
personal information including credit card number, name, and
address, so that it cannot be read as the information travels over
the Internet. |
Here is how the Secure Server
Works
1. Starting Your Order
Every order at www.robeysfabrics.com is secure. All data
submitted via the checkout form is encrypted using SSL (Secure
Sockets Layer) encryption.
2. Making a Positive ID
After you´ve selected items to purchase, you´ll be
prompted to continue your order by clicking on "Place Your Order" or
"Place Order." At this point, your browser looks for a "site
certificate" to confirm that it is communicating with
www.robeysfabrics.com. Once a positive ID is made, your order
continues.
3. Entering "Secure Mode"
At this point, your computer and our server begin
communicating in secure mode, sending data back and forth in an
encrypted format. We are ready to ask you for your credit card
information. The encryption features of browser software are
exceptionally powerful and ensure the security of this data as it is
transmitted to our server.
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How can you tell if you´re in Secure
Mode?
The standard, unsecured URL address begins "http://". When
you enter secure mode, the beginning of the URL address will change
to "https://"; the "s" stands for secure. Most
browsers in secure mode also display a blue line along the top of
the browser window. Netscape Navigatorª (versions 3.0 and earlier)
display a broken key symbol in the lower left corner of your browser
window when you are not viewing a secure page of a site. This key
will become solid when you enter secure mode. Netscape Communicator
4.0 uses a padlock, in the same location as the key, to indicate if
you are in standard or secure mode. The padlock is open in standard
mode and closed in secure mode. In Microsoft´s Internet Explorer¨,
you´ll see a padlock symbol at the bottom of your browser window
when the browser is in secure mode. |
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